Accessibility Statement

Cleaner Tooting Accessibility Statement

Cleaner Tooting is committed to providing an accessible and inclusive online experience for everyone in the Cleaner Tooting area, including people with disabilities, older people, and anyone using assistive technologies. This accessibility statement explains how we approach accessibility, the standards we work to, and how you can contact us with any requests or feedback about accessibility.

Our commitment to accessibility

We aim for our website and digital information about Cleaner Tooting to be easy to see, hear, understand, and use. Our goal is to meet the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are recognised international standards that describe how to make web content more accessible for people with a wide range of access needs.

We are working to ensure that key tasks related to Cleaner Tooting, such as learning about local cleaning initiatives, understanding how to get involved, and accessing updates or resources, can be completed by as many people as possible, regardless of the device or technology they use.

WCAG 2.1 AA compliance

Our aim is that the core content and main user journeys on the Cleaner Tooting website conform to WCAG 2.1 AA. This includes ensuring that text has sufficient colour contrast, content is structured with clear headings, and pages can be resized without loss of information or functionality. We also work to ensure that images have meaningful alternative text or are marked as decorative when appropriate.

We test new content and features against WCAG 2.1 AA criteria as part of our design and development process. When we identify issues that may prevent full compliance, we track them and work to resolve them within a reasonable timeframe.

Screen-reader support

The Cleaner Tooting website is designed to be compatible with commonly used screen-reader software. We use clear and descriptive headings, labels, and page titles to help screen-reader users understand the structure and purpose of each page. Where possible, we provide meaningful alternative text for images that contribute to the content, and we avoid relying only on colour or visual cues to convey important information about Cleaner Tooting activities.

We also aim to ensure that dynamic content and interactive elements are properly announced to screen-readers, so that users have the information they need to navigate and interact with the site effectively.

Keyboard navigation

We design our pages so that the Cleaner Tooting website can be navigated using only a keyboard. This includes providing a visible focus indicator, logical tab order, and clear focus states on links and interactive elements. Users should be able to move through menus, forms, and key information without needing a mouse, and be able to submit forms and activate buttons using the keyboard.

We avoid keyboard traps, so that users can always move forward and backward through interactive components and can exit components such as menus or dialogs using the keyboard alone.

Ongoing improvements and known limitations

We recognise that accessibility is an ongoing process, especially as information about Cleaner Tooting grows and changes. Some legacy content or third party components may not yet fully meet our accessibility goals. When we identify these areas, we will aim to provide accessible alternatives where possible and plan improvements in future updates.

We regularly review our content, design, and user feedback to identify accessibility barriers and opportunities to improve the experience for everyone in the Cleaner Tooting community.

Contact for accessibility requests

If you experience any difficulty using the Cleaner Tooting website, if you find content that is not accessible, or if you need information in a different format, you can contact us to request support. When you get in touch, please describe the page or content you were trying to use, the problem you encountered, and any assistive technology or device you are using. This will help us understand the issue and work towards a solution.

We will review your request and aim to respond in a timely manner. Where we cannot immediately fix an accessibility issue, we will do our best to offer an alternative way to access the information about Cleaner Tooting and will consider your feedback in our future development work.

Feedback and future updates

We value feedback from people who live, work, or spend time in the Cleaner Tooting area, including those who rely on accessible digital services. Your experiences and suggestions help us make our website more inclusive. We will review this accessibility statement regularly and update it to reflect new improvements, changes to standards, or additional accessibility work carried out for Cleaner Tooting.